MCSE 2003(Microsoft Certified System Engineer)

Course Outline: EXAM 70-270

Module 1: Installing Windows XP Professional

In this module, students will learn how to prepare for and install Windows XP Professional.  Lab: Installing Windows XP Professional

Module 2: Adding Hardware to Microsoft Windows XP Clients

This module teaches students how to install new hardware devices as well as how to configure and maintain existing devices and their drivers. Students will also learn how to roll device drivers back to a previous version of the driver and to uninstall drivers and devices.

Module 3: Resolving Boot Process Issues

This module provides students with the knowledge and skills that are necessary to identify and correct problems with the Windows XP Professional boot process.

Module 4: Configuring the Desktop Environment

In this module, students will learn how to configure and customize user desktops, use profiles to implement and enforce desktop customization policies, and use Remote Assistance to respond to remote requests for help.

Module 5: Configuring Microsoft Internet Explorer and Application Compatibility

In this module, students will learn how to configure security and connection settings for Internet Explorer, as well as how to configure applications to run on computers running Windows XP Professional.

Module 6: Configuring Microsoft Windows XP Professional to Operate in a Microsoft Network

In this module, students will learn how to configure computers running Windows XP Professional to operate in a Windows workgroup or domain.

Module 7: Configuring Windows for Mobile Computing

In this module, students will learn how to help mobile users work more effectively by enabling them to control the power usage of their computers and by making resources such as files, folders, and Web sites available offline.

Course Outline: EXAM 70-290

Part 1: Managing a Microsoft Windows Server 2003 Environment

Module 1: Introduction to Administering Accounts and Resources

This module explains how to administer accounts and resources on computers running Microsoft Windows Server 2003 software in a networked environment.

Module 2: Managing User and Computer Accounts

This module explains how to modify user and computer accounts on computers running Microsoft Windows Server 2003 in a networked environment.

Module 3: Managing Groups

This module explains how to perform various administrative functions by using groups.

Module 4: Managing Access to Resources

This module explains how to enable resource access with permissions, manage access to files and folders by using permissions, and manage permission inheritance.

Module 5: Implementing Printing

This module explains how to implement printing in a Windows Server 2003 environment.

Module 6: Managing Printing

This module explains how to set up a network-wide printing strategy to meet the needs of users and troubleshoot installation or configuration problems.

Module 7: Managing Access to Objects in Organizational Units

This module explains the permissions available for managing access to Active Directory objects, how to move objects between organizational units in the same domain, and how to delegate control of an organizational unit.

Module 8: Implementing Group Policy

This module explains the purpose and function of Group Policy in a Microsoft Windows Server 2003 environment. It also explains how to implement Group Policy objects (GPOs) and manage GPOs.

Module 9: Managing the User Environment by Using Group Policy

This module explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

Module 10: Introduction to Security in Windows Server 2003

This module explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

   Part 2: Maintaining a Microsoft Windows  Server 2003 Environment 

Module 1: Preparing to Administer a Server

This module explains how to administer a server. It describes how to manage servers remotely, what tools to use, and the rights and permissions that are needed to administer a server.

Module 2: Preparing to Monitor Server Performance

This module explains how to monitor server performance by using performance tools, configure and manage performance logs, configure and manage alerts, and manage system monitor views.

Module 3: Monitoring Server Performance

This module explains how to collect performance data by monitoring primary server subsystems. It also covers how to identify system bottlenecks by using the Performance console and Task Manager in Microsoft Windows Server 2003.

Module 4: Maintaining Device Drivers

This module explains how to maintain device drivers.

Module 5: Managing Disks

This module explains how to manage disks and how to use the tools to manage and set up disks.

Module 6: Managing Data Storage

This module explains the Encrypting File System (EFS), which contributes to the safe storage of data and helps to keep the network from harm. It also explains how to administer disk quotas.

Module 7: Managing Disaster Recovery

This module explains how to plan for a computer disaster and how to use the features of Windows Server 2003 to prevent a disaster or recover when one occurs.

Module 8: Maintaining Software by Using Software Update Services

This module explains how to use Microsoft Software Update Services to manage and distribute critical software updates that resolve known security vulnerabilities and other stability issues.

Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts

Course Outline EXAM: 70-293

Module 1: Reviewing the Suite of TCP/IP Protocols

This module reviews the suite of TCP/IP protocols. By understanding the function of each of the protocols and how the protocols relate to each other, you have the context for understanding network administration tasks and network troubleshooting.

Module 2: Assigning IP Addresses in a Multiple Subnet Network

Module 3: Configuring a Client IP Address

This module describes how to configure an IP address for a client computer running Microsoft Windows Server 2003.

Module 4: Configuring a Client for Name Resolution

This module describes the various types of name resolution mechanisms provided by the Windows operating systems and how to use and configure them for clients on your network.

Module 5: Isolating Common Connectivity Issues

This module explains how to isolate common connectivity issues and describes how to use utilities and tools as part of this process.

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

Course Outline EXAM 70-294

Module 1: Introduction to Active Directory Infrastructure

This module introduces students to the Active Directory infrastructure, its logical and physical structure, and its function as a directory service. The module also introduces the command-line tools and snap-ins that you can use to examine the components of Active Directory and the Active Directory design, planning, and implementing process.

Module 2: Implementing an Active Directory Forest and Domain Structure

This module discusses Active Directory installation requirements, how to create a forest and domain structure by using the Active Directory Installation Wizard, and the post-installation tasks you must perform. It also explains how to configure DNS in an Active Directory environment, raise forest and domain functional levels, and create trust relationships.

Module 3: Implementing an Organizational Unit Structure

This module discusses how to create organizational units, how to delegate common administrative tasks, how to customize the delegation of administrative tasks for an organizational unit, and how to plan the implementation of an organizational unit structure.

Module 4: Implementing User, Group, and Computer Accounts

This module explains how to plan and implement Active Directory user, group, and computer accounts. It also explains how to create multiple user and computer accounts by using command-line tools such as CSVDE and LDIFDE, and how to manage accounts by using Windows Script Host. The module also explains how to implement User Principle Name (UPN) suffixes.

Module 5: Implementing Group PolicyThis module explains how to plan and implement a Group Policy strategy to centrally manage users and computers in an enterprise.

Module 6: Deploying and Managing Software by Using Group Policy

In this module, students learn how to deploy and manage software by using Group Policy. The module focuses on basic concepts of deploying, configuring, and maintaining software, troubleshooting deployed software, and planning software deployment.

Module 7: Implementing Sites to Manage Active Directory Replication

This module explains how to implement sites to manage and monitor replication in Active Directory. The module presents basic concepts of replication and sites in Active Directory, specifically: creating, configuring, and managing sites; monitoring and troubleshooting replication failures; and planning a site strategy.

Module 8: Implementing the Placement of Domain Controllers

This module introduces students to the placement of domain controllers. It focuses on the placement and planning of domain controllers, including global catalog servers, and DNS servers that are integrated with Active Directory. The module also discusses guidelines for caching universal group membership for a site.

Module 9: Managing Operations Masters

This module introduces students to managing operations masters in Active Directory. It explains the purpose of each of the five types of operations masters, how to transfer and seize operations master roles, and how to plan a strategy for placing operations masters.

Module 10: Maintaining Active Directory Availability

This module explains basic concepts about maintaining Active Directory availability, including how to defragment, move, back up, restore, and monitor an Active Directory database.

Module 11: Planning and Implementing an Active Directory Infrastructure

This module provides students with the skills to plan and implement an Active Directory service infrastructure based on the business requirements of a fictitious organization.

Designing Security for Microsoft Networks

EXAM 70-298 Module 1: Introduction to Designing Security

This module describes the basic framework for designing network security and introduces key concepts used throughout the course. It also introduces an ongoing case study that is utilized in the labs.

Module 2: Creating a Plan for Network Security

This module discusses the importance of security policies and procedures in a security design. It also explains how a security design team must include representation from various members of your organization. After completing this module, you will be able use a framework for designing security and create a security design team.

Module 3: Identifying Threats to Network Security

This module explains how to identify likely threats to a network and explains attacker motivations. After completing this module, you will be able to explain common threats and predict threats by using a threat model.

Module 4: Analyzing Security Risks

This module explains how to determine what resources in an organization require protection and how to categorize them in order to assign an appropriate level of protection. After completing this module, you will be able to apply a framework for planning risk management.

Module 5: Creating a Security Design for Physical Resources

This module describes threats and risks to physical resources in an organization, as well as how to secure facilities, computers, and hardware. After completing this module, you will be able to design security for physical resources.

Module 6: Creating a Security Design for Computers

This module explains how to determine threats and analyze risks to computers on your network. After completing this module, you will be able to design security for computers.

Module 7: Creating a Security Design for Accounts

This module describes the threats and risks to accounts in an organization. After completing this module, you will be able to design security for accounts.

Module 8: Creating a Security Design for Authentication

This module describes threats and risks to authentication. After completing this module, you will be able to design security for authentication.

Module 9: Creating a Security Design for Data

This module examines threats and risks to data. After completing this module, you will be able to design security for data.

Module 10: Creating a Security Design for Data Transmission

This module discusses threats and risks to data transmission. After completing this module, you will be able to design security for data transmission.

Module 11: Creating a Security Design for Network Perimeters

This module describes threats to the points where your network connects to other networks, such as the Internet. After completing this module, you will be able to design security for network perimeters.

Implementing and Managing Microsoft Exchange Server 2003  EXAM 70-284

Module 1: Installing and Upgrading to Exchange Server 2003

A requirement of a messaging administrator may be to install Exchange Server 2003 on newly acquired hardware. Because of this requirement, it is necessary for the administrator to know how to perform a clean installation of Exchange Server 2003. The administrator also needs to know how to install and use the tools that are needed to manage Exchange Server 2003. Because of the complexity involved in upgrading to Exchange Server 2003 from previous versions of Exchange, the administrator may not be required to perform any upgrade tasks; however, it is still beneficial for the administrator to understand the overall upgrade process.

Installing Exchange Server 2003 and the accompanying administrative tools comprise only the first step in getting a production server functioning correctly. The final two tasks to get a production server to function correctly are Modules 2 and 3.

Module 2: Configuring and Managing Exchange Server 2003

After administrators install Exchange Server 2003, they must configure the server to run in their messaging environment. Configuration tasks include setting up Exchange policies to simplify administration, and configuring Exchange Server so that the administrator can proactively manage server performance. If administrators use both Exchange Server 2003 and Exchange 2000 Server in their messaging environment, they must also effectively manage this mixed environment.This module describes how to configure and manage a newly-installed server running Exchange Server 2003 by using the tools that are in Exchange Server 2003 and in the Windows Server 2003 family.

Module 3: Securing Exchange Server 2003

After installing and configuring Exchange Server 2003, the administrator will need to secure the Exchange Server. Securing the Exchange Server is the final step of the three-step process of installing a new Exchange server in the actual environment. (Modules 1 and 2 constitute the first two steps in this overall process.) Securing Exchange Server 2003 involves implementing antivirus strategies, implementing digital signatures and encryption features, and configuring firewalls, as well as setting administrative permissions.

Module 4: Managing Recipients

Exchange Server 2003 recipients include Exchange users, contacts, and groups. Because Exchange Server 2003 maintains its directory information in the Microsoft Active Directory® directory service, an administrator manages Exchange recipients by using Active Directory Users and Computers. Additionally, an administrator can use scripting utilities to make bulk changes to the Exchange recipient information that is stored in Active Directory.

Module 5: Managing Public Folders

Public folders are an integral part of the Exchange Server 2003 messaging system. Public folders enable users in an Exchange organization to share information by using a variety of file formats. Managing public folders involves managing public folder data, as well as network access to public folders. An Exchange administrator’s primary tool for managing public folders is Exchange System Manager.

Module 6: Managing Address Lists

Users who use Exchange Server as their e-mail server typically search for other e-mail users in their company by using the global address list (GAL), which includes all the e-mail messaging recipients, including contacts with external addresses and distribution groups, in the Exchange organization. Administrators use Exchange System Manager in Exchange Server 2003 to simplify management of address lists. Administrators also use Exchange System Manager to create custom address lists that meet users’ specific needs and that help them find e-mail addresses faster.

Module 7: Implementing and Managing Client Access with Internet Protocols

Outlook Web Access enables users to gain access to their mailboxes by using an Internet browser. Outlook Web Access also allows users access to data that is in public folders, network shared folders, and on company intranets.

Module 8: Managing Client Configuration and Connectivity

Frequently, users ask messaging administrators to assist them with configuring their e-mail software or setting up specific collaborative features. This module introduces client configuration and connectivity concepts and demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, including performing calendaring tasks in Outlook 2003, and installing and configuring Microsoft Outlook Express.

Module 9: Managing Routing

Messaging administrators assemble servers running Exchange Server 2003 into routing groups to control message traffic and to help Exchange route messages more efficiently. Configuring routing groups and managing their connectivity to the Internet are important parts of an administrator’s day-to-day job.

Module 10: Managing Mobile Devices with Exchange Server 2003

This module introduces students to the new mobility feature of Exchange Server 2003.

Module 11: Managing Data Storage and Hardware Resources

To manage and optimally use Exchange data storage, messaging administrators must understand how Exchange Server 2003 stores data and what storage technologies it uses. Administrators must also understand what effects hardware components have on Exchange performance and the steps that they can take to improve performance.

Module 12: Planning for and Recovering from Disasters

The importance of preparing for the disaster recovery of the messaging system cannot be overemphasized. This module discusses not only how to create a planning document for disaster recovery, but it also explains the various procedures that are involved in backing up and restoring the messaging system.

Module 13: Performing Preventive Maintenance

Preventative maintenance is the key to ensuring the availability and reliability of the messaging system. By categorizing and scheduling maintenance tasks accordingly, a messaging administrator can approach their administrative tasks in an organized, systematic manner.